Airports Council International (ACI) - the voice of the world's airports
Airports Council International is the only global trade representative of airports. The 580 members operate 1650 airports in 179 countries and territories, representing over 95 percent of global airport traffic.
ACI is a non-profit organisation, the prime purpose of which is to foster co-operation among its member airports and with other partners in world aviation, including governments, airlines and aircraft manufacturers. Through this co- operation, ACI makes a significant contribution to providing an air transport system that is safe, secure, efficient and environmentally compatible.
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DKMA is the world’s leading provider of passenger focused research & advisory services. DKMA works with over 200 airports worldwide helping them grow revenue through improving the passenger experience and providing better services, smoother operations and a more passenger friendly retail environment.
DKMA's expertise helps all airport staff to work together to create a more customer focused organization. Customer focused staff help their colleagues more and the airport becomes a more efficient and effective organization. DKMA’s high quality passenger research is based on industry best practice and working with airport managers to help them implement frameworks & initiatives to systematically deliver value to the passenger.
INDUSTRY RECOGNITION OF THE BEST AIRPORTS IN THE WORLD
