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The award for Best Improvement in Latin America – Caribbean was awarded to Guayaquil Airport. This win comes in addition to their award for second place in Latin America - Caribbean and first place in the 2 - 5 million passenger size category.
Guayaquil International Airport (GYE) is honored to have once again received the Airports Council International (ACI) – Airport Service Quality Awards (ASQ) in 2011. Since enrolling in ACI’s, ASQ Program, GYE has become very proactive in doing whatever is possible to meet our customers’ expectations and needs. The ASQ Program has allowed GYE to better understand the passengers and other airport user needs and expectations while optimizing limited resources.
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These efforts and their effectiveness have been demonstrated by the loyalty and positive feedback from our passengers and customers, shaped in the form of the awards GYE has continuously received over the years from ACI.
As GYE continues to grow, we look forward to embark on many new projects and procedural improvements to continue to offer our customers the best possible service and remain competitive in the region and the world.
INDUSTRY RECOGNITION OF THE BEST AIRPORTS IN THE WORLD
